Return & Refund

We hope you love your NEYO pieces — but if something isn’t quite right, here’s how we handle returns:

Returns

• You can return items within 14 days of delivery.

• Items must be unworn, unwashed, and in original packaging.

• To initiate a return, email us at [customer@neyofitness.com] with your order number and reason for return.

Refunds

• Once we receive and inspect your return, we’ll issue a refund to your original payment method.

• Please allow 5–10 business days for the refund to process.

Exchanges

We do not offer direct exchanges. Please return your item and place a new order.

Return Shipping

• Return shipping costs are the customer’s responsibility unless the item is faulty.

• We recommend using a tracked service.